Home / The Process

From first hello
to packed-down.

A small, attentive process. Five steps, one team, zero surprises. Here's what working together looks like, from enquiry through to your event and beyond.

01

Submit your enquiry

Get in touch via our enquiry form, email, or WhatsApp. Tell us about your event so we can start planning together.

  • Use the contact form on our website or WhatsApp us directly
  • Share your event date, location, guest count, and style preferences
  • Let us know if you have specific hire items or packages in mind
Start a conversation
02

Consultation & quote

We'll follow up with a personalised quote and, if needed, a quick consultation to align on your vision, theme, and budget.

  • Receive a detailed, itemised quote with no hidden fees
  • We'll discuss colour palettes, styling direction, and hire options
  • Happy to customise any package or mix and match individual items
Browse the hire shop
03

Confirm & book

Once you're happy with the quote, we lock in your event date with a deposit. Simple as that. Your date is secured.

  • A deposit is required to confirm and hold your booking
  • Remaining balance is due before or on your event date
  • You'll receive a booking confirmation outlining all the details
04

Delivery & setup

We arrive at your venue on the day and handle all the delivery, setup, and styling. So you don't have to lift a finger.

  • We coordinate directly with your venue on arrival times
  • Full setup included with all styling packages
  • Hire-only orders can be delivered or collected from us
05

Enjoy your event

All that's left to do is enjoy your beautifully styled event. We'll return after to pack everything down and collect it. Completely stress free.

  • Relax and celebrate. The hard work is done
  • We handle all pack-down and collection after your event
  • Leave the venue exactly as you found it. We take care of it
· Our promise

What you can always expect.

Reliable & professional

We show up on time, every time. Your event matters to us as much as it does to you. And we treat it that way.

Personal touch

We're a small, passionate team. You'll work directly with us. No middlemen, no confusion, just genuine care and attention to detail.

Stress free

From first enquiry to pack-down, we handle it all. Our goal is for you to enjoy every moment of your event without worrying about a thing.

Ready when you are

Ready to start planning? Tell us a little about your event and we'll take it from there.

Get in touch See the range